HelpSpot on the Deck 28 days ago Original link 
Starting today you’ll be seeing HelpSpot ads on The Deck ad network. It’s the first serious advertising I’ve done for HelpSpot so I’m excited to see how it goes. I was originally looking for Septem...
Help Desk Talk Redux 37 days ago Original link
So a few years ago I tried to launch a forum/community website around the help desk/customer service world. It was a complete failure. It’s unfortunate because there was some early traction, but I ...
HelpSpot Price Nudge 38 days ago Original link
A price nudge sounds better than an increase, no? I think so. In any event today I’m announcing a small price increase for HelpSpot. The short of it is that HelpSpot is moving from $179 a user to $...
Building an App in 30 Days … Is Stupid 43 days ago Original link
All the rage the last year or so seems to be trying to build an application as fast as possible. The common length of time seems to be 30 days, but it sometimes goes down as low as 7 or even 5. Whi...
Great Post on Selling to the Government 64 days ago Original link
Best post I’ve read in a while: http://nukemanbill.blogspot.com/2008/06/government-whore.html
I also suggest you check out his first post, which I agree with pretty much 100%: http://nukemanbill.bl...
Antair’s New Blog 77 days ago Original link
Andrey has a new blog up. It’s been a while, good to see him back in the fold. One of his first posts is about HelpSpot, thanks Andrey!
http://www.antair.com/blog/
What Should I do with 50 iPods? 101 days ago Original link
Apple sent me an interesting email today. They have a special program for companies that want to buy iPod’s in batches for use with promo programs. The minimum order is 50 and it can be any iPod ty...
HelpSpot 2.4 Beta is Out! 101 days ago Original link
Whew, this release has been a bit more work than I intended. I think it’s a really strong release though. It’s one of those releases where on the surface it’s not much different but there’s a lot o...
