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Title:Telstra call centres in crisis

Summary:TELSTRA is losing call-centre staff fed up with what they describe as a culture of bullying brought ... (12/3/2008 10:28:00 AM)

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TELSTRA is losing call-centre staff fed up with what they describe as a culture of bullying brought on by a new system.

AFTER a four month search internet service provider Internode has named navy veteran Mike Damms as its tech chief.

ERICSSON Australia and New Zealand will halve its contractor workforce and slash 100 permanent positions over the next six months.

ENTERPRISE software maker CA has appointed Brenton Smith to head its Australia and New Zealand operations.

PRIVATELY held Pacnet is offering $US420 million for Telecom New Zealand's AAPT, sources close to the companies said.

JULIA Gillard has been accused of serial bungling, leading to an $800 million blowout in the PCs in schools program.

LOCAL technology vendors have been forced to sharpen their pencils and offer cut-rate financing packages to stimulate sales.

DIGITAL entertainment giant Dolby Laboratories has paid millions of dollars to acquire Australian-made technology for online games.

MOUNTING economic pressures driving the move to streamline costs will not dampen demand for technology professionals.

CONSUMERS will have a greater voice in the telco sector with the federal government announcing funding for a new representative group.